Mediation and Advocacy


Rivers Assist mediation service aims to help resolve disputes between two or more parties. Our experienced mediators will neutrally facilitate good communication between the parties in order for them to focus on the real issues of the dispute, find areas of common ground, and help all parties to reach an agreement.

Mediation can help to:.

  • Improve communication
  • Increase understanding
  • Empathise with another’s point of view
  • Improve a relationship
  • Clarify areas of agreement and disagreement
  • Define next steps
  • Work toward a mutual understanding of the situation
  • Resolve a specific problem they face or a conflict they are caught in
  • Prevent similar problems from recurring in the future

The conflicts addressed in mediation can include workplace issues, family breakdowns and parenting plans.

For more information please call us on freephone 0800 779 7840 or email us at


We all know how frustrating it can be when people aren’t listening to us. Unfortunately, there are times when your opinions and concerns are not taken seriously by others because you may either be experiencing a mental health problem or you are not well informed of your rights. In those moments you would benefit from an advocate who can support you to express your views, wishes and help you understand your rights.

Our advocates are here to listen to your views, concerns, help you to explore your options and rights and provide information to help you make informed decisions. We also know how daunting it can be to communicate with professionals who you may feel are not listening to what you need. Our advocates will help you to contact the relevant people or contact them on your behalf. We will also accompany you and support you in meetings and appointments.

Advocates will NOT make judgements about you, give their personal opinions, solve your problems or make decisions for you.

For more information on how our advocates can support you, please contact us on 0800 779 7840 or email us at